We care for your home like it’s our own

At City of Good Maids, we are the premier local cleaning service in the Buffalo area, and we have a variety of options available to fit your residential cleaning needs!

A large white colored kitchen.

Our Services

What we Offer

Standard Cleaning

Our Standard Cleaning service is designed to provide a thorough and comprehensive solution for maintaining the cleanliness and hygiene of your space.

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Recurring Cleaning

Our Recurring Cleaning Service offers regular sessions to maintain a consistently clean and organized space.

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Deep Cleaning

Our Deep Cleaning Package is for homes that need extra attention. We suggest a deep clean if it’s your first cleaning.

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Move-In/Out Cleaning

The Move-Out/In Package was made to ensure you have a stress-free move and get your security deposit returned if renting.

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Airbnb Cleaning

We provide Airbnb Cleaning services for all your properties. We’ll leave your rental sparkling every time.

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Commercial Cleaning

Experience the difference in your workplace with our commercial cleaning services. Tailored for a clean and comfortable environment.

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Our Benefits

Enjoy top-rated house cleaning services in the Western New York


We make sure our cleaners use high quality supplies when taking care of your home.


Our cleaners are highly-vetted professionals and background-checked for your safety.

We make your experience simple by providing fast and efficient quotes to get your cleaning scheduled as fast as possible.


We are committed to resolving any concerns within 36 hours at no extra cost, ensuring your complete satisfaction.

Our Process

You’re just 3 steps away from a clean home

A woman using a laptop to schedule a cleaning appointment.

Tell us a few details about your home and what services you need and we'll provide a quote within 24 hours.

A City of Good Maids team member diligently cleaning.

We Will Handle The Job

Our dependable and trusted team members will respond and make sure your home sparkles!

A bedroom which was cleaned to perfection by CIty of Good Maids looking like its brand new.

Enjoy the view

Your home will look brand new after we’re done with it, so sit back and enjoy the view.



Mike A

My experience with the City of Good Maids has been very positive. I have found their services to be reliable and very thorough while communicating in a proactive manner two days prior to each service. I have felt comfortable allowing access to my home when I was away. I have recommend their services to other family members who are also now well pleased with their work.
A photo of a happy customer's living room after we finished cleaning it
Living Room
A photo of a happy customer's bar area after we finished cleaning it.
Bar Area

Letticia R

I used this company for a deep clean before some family came into town and they also organized a very cluttered room I had. I cannot say enough about this company! They were on time, friendly and my house came out perfect! My cluttered room was very organized and cleaned as well. John the owner was on hand cleaning as well. John shampooed my carpets and cleaned my furniture! I will continue to use them for maintenance. It appears to be a start up company for this young man and I wish him all the best! I think we should all give him a chance! You will not be disappointed!

Lynne S

This company did an excellent job cleaning my sister and her husband’s home.   They have some health problems and needed help cleaning their home. My sister said they were very thorough and also very polite and pleasant.  Highly recommend!

Chandler K

Came back into town and needed a cleaning service for my mother. Used these guys and they did a super good job. They actually came back when I called them and told them they missed a section in my basement. They didn’t double charge me or anything. Would highly recommend. Great customer service.

Our Service Areas

We service three counties in Western New York: Erie, Niagara, and Chautauqua. Specifically, our service area within these counties include all of the following locations: Buffalo, Jamestown, Niagra Falls, Amherst, Cheektowaga, Elma, Hamburg, Kenmore, Lancaster, Orchard Park, Tonawanda, West Seneca, Angola, Bowmansville, Clarence, Clarence Center, Colden, Depew, East Amherst, East Aurora, Getzville, Lake View, Lockport, Marilla, North Collins, North Tonawanda, Sanborn, South Wales, West falls, Lewiston, Wheatfield, Blasdell, Scranton, and Athol Springs.

Map of Service Area of City of Good Maids.

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How can we help?

Are you fully bonded, licensed and insured?

Yes! Our cleaners are licensed to practice home cleaning in the state of New York, and all of our cleaners are fully bonded and insured.

Do you offer eco-friendly cleaning solutions?

Yes, we do! If you're eco-conscious and prefer green cleaning solutions, let us know. We can discuss the options that align with your values while still delivering a spotless clean.

Can I request the same cleaner each time?

Yes! Consistency is key to a comfortable cleaning experience. You're welcome to request the same cleaners for each visit, and we'll do our best to accommodate your preference. However, in the event of unforeseen circumstances, we may need to send a substitute cleaner who is equally trained and qualified.

Will I be charged before or after the cleaning is completed?

Your card will be charged after the cleaning is completed. This policy is in place to ensure that you are fully satisfied with the quality of our work before any payment is processed. Our aim is to build trust and provide peace of mind, guaranteeing that our high standards align with your expectations.

However, we do require a card on file prior to scheduling your service as a measure of commitment and to streamline the payment process.

What are my options when my cleaning requires more time than expected?

At City of Good Maids, we operate with a 15-minute grace period. If our team exceeds the estimated time by over 15 minutes, additional charges may apply to cover the extra service time. For example, if a one-time cleaning service extends beyond the estimated completion time by over 15 minutes, a modest fee of approximately $10 is typically added to the final cost. This also depends on other factors like the number of maids attending to your service and the nature of the individual job, ensuring that the fee is fair and proportionate to the resources utilized for completing the cleaning. This approach allows us to maintain our commitment to thorough work while respecting the value of your time and investment.

If you have a strict budget for a job, and we determine that the cleaning is going to take longer than expected, we have a few different options in place. If you’d like, we can leave the job after completing everything that we can accomplish within our time constraint to say within budget. Additionally, we can also schedule a follow-up visit to continue the job at a later date or set up a payment plan for the additional time required to finish the job.

Do you bring our own supplies?

Yes! Our maids will arrive fully equipped with professional-grade cleaning supplies. If you have specific preferences or allergies, inform us beforehand, and we can adjust accordingly to accommodate your needs.

How Does Billing Work?

City of Good Maids is committed to providing a hassle-free payment experience. We keep your card securely on file via Stripe, ensuring that your service charges are processed promptly and efficiently after each cleaning.

Expanding Your Payment Options: We understand the need for flexibility, which is why after your initial cleaning service, we offer a variety of payment options tailored to your convenience. Alongside Stripe, you can choose from a host of popular digital payment platforms such as PayPal, Venmo, CashApp, Google Pay, and Zelle. For those who prefer a more direct approach, we also provide payment links that can be sent directly to your email or texted to your phone for easy access.

City of Good Maids takes pride in offering a billing system that is secure, efficient, and adaptable to your preferred method of payment, reflecting our dedication to customer service and satisfaction.

How can I reschedule a cleaning?

Quick Guide to Rescheduling: City of Good Maids is all about making your cleaning schedule work for you. Just let us know at least 3 days ahead of time (exactly like our cancellation policy). This heads-up helps us keep things running smoothly for everyone.

If you're any day/time inside that 3-day window, there's a $35 fee to cover the quick shuffle we'll need to do. It's just to keep things fair and our team on track.

Got an urgent change and it's crunch time? Give us a call. We're always here to work it out with you!

How Can I Cancel Without Any Fees?

To avoid a cancellation fee, you must cancel your cleaning within 72 hours of the scheduled date. The cancellation fee that you will be charged increases based on how close to the job you cancel within.

Our fees are 50% of the cost of the cleaning if you cancel within 48-72 hours, 75% of the cost of the cleaning if you cancel within 24-48 hours, and 100% if you cancel within 24 hours of the job.

Do you offer discounts to recurring customers?

Yes! We offer up to a 20% discount to customers who book bi-weekly cleaning services. To book a cleaning service with us, click here.