We care for your home like it’s our own
At City of Good Maids, we are the premier local cleaning service in the Buffalo area, and we have a variety of options available to fit your residential cleaning needs!
Our Services
What we Offer
Standard Cleaning
Our Standard Cleaning service is designed to provide a thorough and comprehensive solution for maintaining the cleanliness and hygiene of your space.
Recurring Cleaning
Our Recurring Cleaning Service offers regular sessions to maintain a consistently clean and organized space.
Deep Cleaning
Our Deep Cleaning Package is for homes that need extra attention. We suggest a deep clean if it’s your first cleaning.
Move-In/Out Cleaning
The Move-Out/In Package was made to ensure you have a stress-free move and get your security deposit returned if renting.
Airbnb Cleaning
We provide Airbnb Cleaning services for all your properties. We’ll leave your rental sparkling every time.
Commercial Cleaning
Experience the difference in your workplace with our commercial cleaning services. Tailored for a clean and comfortable environment.
Our Benefits
Enjoy top-rated house cleaning services in the Western New York
Healthier
Cleaning
We make sure our cleaners use high quality supplies when taking care of your home.
Trusted
Professionals
Our cleaners are highly-vetted professionals and background-checked for your safety.
We make your experience simple by providing fast and efficient quotes to get your cleaning scheduled as fast as possible.
Satisfaction
Guarantee
We are committed to resolving any concerns within 36 hours at no extra cost, ensuring your complete satisfaction.
Our Process
You’re just 3 steps away from a clean home
Tell us a few details about your home and what services you need and we'll provide a quote within 24 hours.
We Will Handle The Job
Our dependable and trusted team members will respond and make sure your home sparkles!
Enjoy the view
Your home will look brand new after we’re done with it, so sit back and enjoy the view.
Reviews
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Our Service Areas
We service three counties in Western New York: Erie, Niagara, and Chautauqua. Specifically, our service area within these counties include all of the following locations: Buffalo, Jamestown, Niagra Falls, Amherst, Cheektowaga, Elma, Hamburg, Kenmore, Lancaster, Orchard Park, Tonawanda, West Seneca, Angola, Bowmansville, Clarence, Clarence Center, Colden, Depew, East Amherst, East Aurora, Getzville, Lake View, Lockport, Marilla, North Collins, North Tonawanda, Sanborn, South Wales, West falls, Lewiston, Wheatfield, Blasdell, Scranton, and Athol Springs.
let’s get started
Click the button below to get an instant quote on you next home cleaning service.
FAQ
How can we help?
Yes! Our cleaners are licensed to practice home cleaning in the state of New York, and all of our cleaners are fully bonded and insured.
Yes, we do! If you're eco-conscious and prefer green cleaning solutions, let us know. We can discuss the options that align with your values while still delivering a spotless clean.
Yes! Consistency is key to a comfortable cleaning experience. You're welcome to request the same cleaners for each visit, and we'll do our best to accommodate your preference. However, in the event of unforeseen circumstances, we may need to send a substitute cleaner who is equally trained and qualified.
Your card will be charged after the cleaning is completed. This policy is in place to ensure that you are fully satisfied with the quality of our work before any payment is processed. Our aim is to build trust and provide peace of mind, guaranteeing that our high standards align with your expectations.
However, we do require a card on file prior to scheduling your service as a measure of commitment and to streamline the payment process.
At City of Good Maids, we operate with a 15-minute grace period. If our team exceeds the estimated time by over 15 minutes, additional charges may apply to cover the extra service time. For example, if a one-time cleaning service extends beyond the estimated completion time by over 15 minutes, a modest fee of approximately $10 is typically added to the final cost. This also depends on other factors like the number of maids attending to your service and the nature of the individual job, ensuring that the fee is fair and proportionate to the resources utilized for completing the cleaning. This approach allows us to maintain our commitment to thorough work while respecting the value of your time and investment.
If you have a strict budget for a job, and we determine that the cleaning is going to take longer than expected, we have a few different options in place. If you’d like, we can leave the job after completing everything that we can accomplish within our time constraint to say within budget. Additionally, we can also schedule a follow-up visit to continue the job at a later date or set up a payment plan for the additional time required to finish the job.
Yes! Our maids will arrive fully equipped with professional-grade cleaning supplies. If you have specific preferences or allergies, inform us beforehand, and we can adjust accordingly to accommodate your needs.
City of Good Maids is committed to providing a hassle-free payment experience. We keep your card securely on file via Stripe, ensuring that your service charges are processed promptly and efficiently after each cleaning.
Expanding Your Payment Options: We understand the need for flexibility, which is why after your initial cleaning service, we offer a variety of payment options tailored to your convenience. Alongside Stripe, you can choose from a host of popular digital payment platforms such as PayPal, Venmo, CashApp, Google Pay, and Zelle. For those who prefer a more direct approach, we also provide payment links that can be sent directly to your email or texted to your phone for easy access.
City of Good Maids takes pride in offering a billing system that is secure, efficient, and adaptable to your preferred method of payment, reflecting our dedication to customer service and satisfaction.
Quick Guide to Rescheduling: City of Good Maids is all about making your cleaning schedule work for you. Just let us know at least 3 days ahead of time (exactly like our cancellation policy). This heads-up helps us keep things running smoothly for everyone.
If you're any day/time inside that 3-day window, there's a $35 fee to cover the quick shuffle we'll need to do. It's just to keep things fair and our team on track.
Got an urgent change and it's crunch time? Give us a call. We're always here to work it out with you!
To avoid a cancellation fee, you must cancel your cleaning within 72 hours of the scheduled date. The cancellation fee that you will be charged increases based on how close to the job you cancel within.
Our fees are 50% of the cost of the cleaning if you cancel within 48-72 hours, 75% of the cost of the cleaning if you cancel within 24-48 hours, and 100% if you cancel within 24 hours of the job.
Yes! We offer up to a 20% discount to customers who book bi-weekly cleaning services. To book a cleaning service with us, click here.
